Shipping Methods:
We deliver your orders through trusted logistics partners like Courier Companies, Rapido, Porter, Private Transporters, and even Self-Delivery by our team when necessary.
Delivery Timeline:
Orders are generally delivered within 48 to 72 Hours from dispatch.
Shipping Charges:
- Shipping fees are usually included in the product price.
- However, in certain cases or for some products, additional shipping charges may apply.
- Customers will be informed in advance if any extra charges are applicable.
Order Minimum:
A minimum order value of ₹200 is mandatory to place any order.
GST:
GST is already included in the product prices displayed on our website.
Shipping Area:
We currently deliver across the Delhi NCR region.
Expansion to Major Cities and eventually Pan India is underway!
Tracking Information:
After dispatch, a tracking number will be provided via SMS or Email wherever applicable.
Delivery Delays:
If there are any unexpected delays beyond our control, we will promptly inform the customer with an updated estimated delivery timeline.
Incorrect Address or Customer Unavailability:
- If the delivery address is wrong or the customer is unavailable, re-delivery charges may apply.
- We may attempt re-delivery or rescheduling based on the availability of the customer.
Shipping Partner Selection:
The selection of the shipping company or method will be at the sole discretion of Dipak Studio & Color Lab Pvt. Ltd.
Customers cannot request or select a shipping provider.